A CUMBRIAN housing developer has been awarded a five-star customer satisfaction rating by leading bodies in the housebuilding industry.
The results from the national new homes customer satisfaction survey – carried out by the Home Builders Federation (HBF) and the National House Building Council (NHBC) – confirm that Story Homes has received a five-star satisfaction rating, with more than nine in 10 customers recommending the builder to a friend.
In addition to this impressive result, Story Homes has achieved a further accolade for customer service from ‘In-house’ – the customer satisfaction research body for the residential property sector.
Colin Wood, Chief Executive Officer at Story Homes, said: “To once again receive five-star builder status and such a high customer satisfaction rating is a fantastic achievement for our business. These accolades reflect our ongoing commitment to providing the highest level of service and communication to our customers.
Alongside these awards, Story Homes has reached a rating of 4.7 stars on Trustpilot; this is an industry leading score and is the highest TrustScore in the ‘Home Builder’ category on Trustpilot.
To find out more about Story Homes visit www.storyhomes.co.uk.
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