A Cumbrian guest house has proved it is a real home from home by winning a coveted tourism award.

Haven Cottage in Ambleside has taken a Visit England ROSE award after being taken over by Allie and Chris Hodgson just last year.

The guest house is one of only 100 recipients across the country, and just three in Cumbria, to win the Recognition of Service Excellence award which recognises accommodation providers who give visitors the warmest of welcomes.

They consider the owners, management and employees of establishments that go above and beyond, making customers’ experiences extra special, irrespective of star rating, style or accommodation type.

Haven Cottage, which has three double bedrooms and two luxury suites, holds four-star gold accreditation from Visit England.

Visit England director Patricia Yates said that the ROSE awards recognised outstanding accommodation providers.

“It is the human touch that these people provide that make visitors’ experiences memorable, ensuring repeat business and helping the industry thrive.

"The awards celebrate the teams and owners whose efforts surpass expectations.”

Allie and Chris moved back to the UK after running ski-chalet accommodation in the French Alps, in Morzine and then Samoens, and now run Haven Cottage with the help of housekeeper Cristina Dumitrascu.

They use local suppliers in and around the Ambleside area.

Allie said: “We are delighted to receive this award. It is all the more rewarding because it’s based on visitors’ experiences and confidential nomination."